Frequently Asked Questions

Everything you need to know about your Megelin shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days, while express shipping arrives within 2-3 business days. You will receive a tracking number via email as soon as your order ships.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Do you ship internationally?

Yes, Megelin ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade factories.